Online Reputation Management (ORM) and Search Engine Optimization (SEO) are two sides of the same coin – “Digital Marketing”. ORM is a broader term that uses SEO as a tool for managing reputation of a brand. In simple language, ORM is a method used for designing the plan of actions to mold public perception of an entity, an individual or a business hub on various digital platforms. It generally deals with public relations, content management, the effect of negative feedback, and enhancing the ranking of any website or a blog or a campaign running under one brand name. Social Media Management is a crucial element of ORM as most users engage on this platform. On the other hand, SEO is a technique used by various companies to upgrade their Search Engine Result Page ranking. In the later 90’s, a clear-cut distinction was made between companies who were using SEO technique to be on the first page of any search engine by increasing its online visibility from the ones who were not followin...
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